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www.ipthermometer.eu

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RME Sensors

www.ipthermometer.eu

  • Home
  • About
  • Shop
    • Shipping & Delivery
    • Privacy Policy
    • Returns Policy
  • Cart
  • My account
  • FAQs
  • Contact
  • 0
    0,00 €
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    • IP Sensors
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HomeFAQs

Archives: FAQs

Do you collect or store data from my sensors?

No. Your sensors operate completely independently. We have no access to your sensor data, and no information is transmitted to our servers or any third parties.

author
By admin
February 16, 2026February 16, 2026

How secure are your devices?

Our sensors feature password-protected configuration interfaces. Since they operate on your local network without cloud connectivity, your data never leaves your premises unless you explicitly configure data forwarding.

author
By admin
February 16, 2026February 16, 2026

I haven’t received my tracking number. What should I do?

Check your spam/junk folder first. If you still don’t see it within 48 hours of order confirmation, please contact us with your order number.

author
By admin
February 16, 2026February 16, 2026

Can I cancel or modify my order?

Orders can be canceled or modified before shipping. Please contact us immediately if you need to make changes. Once shipped, standard return policies apply.

author
By admin
February 16, 2026February 16, 2026

Can I track my order?

Yes, you’ll receive a tracking number via email once your order ships. The tracking information is also attached to your PayPal transaction for easy reference.

author
By admin
February 16, 2026February 16, 2026

What if my device fails after the warranty period?

Please contact us. We’re committed to supporting our products long-term and can often provide repair options or replacement parts at reasonable cost.

author
By admin
February 16, 2026February 16, 2026

Do your products come with a warranty?

Yes, all our sensors include a 12-month manufacturer warranty covering defects in materials and workmanship. The warranty does not cover damage from misuse, incorrect power supply, or physical damage.

author
By admin
February 16, 2026February 16, 2026

How are refunds processed?

Refunds are issued to your original payment method within 5-7 business days after we receive and inspect the returned product. Shipping costs are non-refundable unless the return is due to our error.

author
By admin
February 16, 2026February 16, 2026

What is your return policy?

We accept returns within 30 days of purchase. Products must be unused, in original packaging, and in resalable condition. Please contact us before returning any items to receive return authorization and instructions.

author
By admin
February 16, 2026February 16, 2026

What kind of technical support do you offer?

We provide email support for all customers. Response times are typically within 24 hours on business days.

author
By admin
February 16, 2026February 16, 2026

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