The IP Thermometer Basic and IP TH Sensor run stable firmware that’s been proven reliable across thousands of installations. These models do not support remote firmware updates. Remote firmware update capability will be available on our upcoming Pro and Max series devices, currently in development.
This typically indicates an unstable power supply. Try these steps: Replace your USB power adapter with a quality 5V/1A+ power supply Replace the USB cable with a shorter, higher-quality cable Avoid cheap or counterfeit power adapters If using a PoE splitter, ensure it provides stable 5V output
First, consult the troubleshooting section in your user manual. Common issues are often power-related (see below). If problems persist, contact our support team with your order number and a description of the issue.
Yes, you can deploy as many sensors as needed on your network. Each device has its own unique IP address and operates independently.
The device obtains an IP via DHCP by default. Check your router’s connected devices list or use a network scanning tool. Alternatively, you can configure a static IP through the device’s web interface.
No additional software is required. Simply connect the sensor to your network, power it via USB, and access its web interface using any browser on your network. Configuration is done through the built-in web dashboard.
The IP Thermometer Basic features a waterproof probe suitable for outdoor temperature monitoring. The main device unit should be kept in a protected, dry location. For specific outdoor applications, please contact us to discuss the best solution.
Our sensors are designed for long-term continuous operation. With proper power supply and installation, you can expect years of reliable service. The sensor components themselves are rated for extended use in their specified temperature ranges.
Absolutely. We develop custom sensor solutions including modified hardware, custom firmware, and OEM partnerships. Contact us to discuss your specific requirements.
Our sensors operate independently on your local network without requiring cloud services or subscriptions. You maintain complete control over your data, with no privacy concerns or recurring fees.