We provide email support for all customers. Response times are typically within 24 hours on business days.
www.ipthermometer.eu
www.ipthermometer.eu
www.ipthermometer.eu
We provide email support for all customers. Response times are typically within 24 hours on business days.
The IP Thermometer Basic and IP TH Sensor run stable firmware that’s been proven reliable across thousands of installations. These models do not support remote firmware updates. Remote firmware update capability will be available on our upcoming Pro and Max series devices, currently in development.
This typically indicates an unstable power supply. Try these steps: Replace your USB power adapter with a quality 5V/1A+ power supply Replace the USB cable with a shorter, higher-quality cable Avoid cheap or counterfeit power adapters If using a PoE splitter, ensure it provides stable 5V output
First, consult the troubleshooting section in your user manual. Common issues are often power-related (see below). If problems persist, contact our support team with your order number and a description of the issue.